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Refund policy

Thank you for subscribing to Ableton Template. Please read the following terms and conditions carefully, as they govern your use of our free trial, subscription, and store credits.

🎛️ What’s Included

1️⃣ Initial Free Download

  • Your first project is completely free.

  • By completing checkout, you are automatically enrolled in a 30-day free trial of our monthly subscription.

  • No upfront payment is required.

2️⃣ Subscription Plan

  • After the free trial, your subscription automatically renews at $19.99/month.

  • You may cancel anytime before the trial ends to avoid charges.

3️⃣ Store Credit (Effective August 1, 2025)

  • Active subscribers receive $100/month in store credit, issued as $25 weekly on your billing date and every 7 days thereafter until canceled or billing fails.

  • Credits expire 30 days after being issued.

  • Credits cannot be applied toward subscriptions, promotional bundles, or discounted products.

  • We are not responsible for expired or unused credits, but we will assist with manual order fulfillment for technical issues.

4️⃣ Exclusive Benefits

  • Discounted pricing on select products

  • Access to subscriber-only releases and content

  • Early access to new drops

🔷 Subscription Management

Self-Cancellation

  • You may cancel anytime through your account dashboard.

  • Cancellations take effect at the end of the current billing cycle.

  • Pausing a subscription is a temporary hold — billing will resume unless canceled.

Support Assistance

📩 Important Notice: Free Trial Terms

By completing a $0.00 order and downloading a free project, you acknowledge and agree that:

  • You are enrolling in a recurring subscription at $19.99/month following the 30-day free trial.

  • This subscription includes the benefits listed above.

  • Subscription terms are clearly stated on the product page, cart, and checkout flow.

❌ Refund Policy

  • Due to the nature of digital products, all sales are final and non-refundable once delivered, including subscriptions and trial conversions.

  • We do not offer returns, exchanges, or refunds for accidental purchases, change of mind, or unused credits.

🔷 Damages and Issues

If you experience issues with your download (e.g., corrupted file, incorrect product), contact us at hi@abletontemplate.com, and we will help resolve the issue.

🔷 Exceptions / Non-Returnable Items

  • All digital products are non-returnable and non-refundable.

  • Digital products are not eligible for the European Union 14-day cooling-off period once the download has begun.

🔷 Agreement

By subscribing, you acknowledge that:

  • You have read and agree to these Terms and Conditions.

  • You understand this is a recurring subscription.

  • You may cancel anytime before your next billing date.

  • You are responsible for using your store credits before expiration.

🔷 Contact Us

For questions or assistance, please reach out to:

We reserve the right to update these terms at any time. Continued use of the subscription constitutes your acceptance of the updated terms.